The terms "We" / "Us" / "Our"/”Company” individually and collectively refer to Papyrus Library and Activity Centre and the terms "You" /"Your" / "Yourself" refer to the users.
To avail certain services on our Websites, users are required to provide certain information for the registration process namely: - a) name b) address, c) sex d) age e) PIN code f) email address g) credit card or debit card and bank account details h) medical records and history i) photographs j) mobile number k) password l) education etc., and / or occupation, interests, and the like. The Information as supplied by the users enables us to improve our sites and provide you the most user-friendly experience.
All required information is service dependent and we may use the above said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services.
All audio, video, photographs, groups and chat content generated on this website under various heads are the sole property of Papyrus Library & Activity Centre and will not be considered personal data.
Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.
To improve the responsiveness of the sites for our users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply. A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control.
Our web servers automatically collect limited information about your computer's connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data -- such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.
Our policy discloses the privacy practices for our own web site only. Our site provides links to other websites also that are beyond our control. We shall in no way be responsible in way for your use of such sites.
Any Personal Data that we have access to shall never be shared without your consent.
In various processes / submission of applications / availing of product/service offerings, we even seek your explicit consent to use / share your Personal Data.
In our business and operational processes, we only share the data on a partial and “need-to-know” basis to designated personnel or partners or service providers.
We will share your data with competent/ legal/statutory/regulatory agencies / authorities or partners/service providers acting on our behalf (as the case may be) in following cases:
1. only for enabling the provision of the products/services availed by you, strictly on a “need to know” basis and subject to applicable laws.
2. it is directed or required by legal/regulatory / statutory / governmental authorities under applicable laws/regulations though a legally obligated request.
3. it is required by financial institutions to verify, mitigate or prevent fraud or to manage risk or recover funds in accordance with applicable laws/regulations.
We use your Personal Data in our business activities for providing our or our partners’ products/services and to perform, among other actions, the following:
1. to facilitate the transactions or report on these transactions;
2. to undertake research and analytics for offering or improving our products/services and their security and service quality;
3. to check and process your applications submitted to us for products/services and/or instructions or requests received from you in respect of these products/services;
4. to share with you, updates on changes to the products/services and their terms and conditions;
5. to take up or investigate any complaints/claims/disputes;
6. to respond to your queries or feedback submitted by you;
7. to verify your identity for us to provide products/services to you;
8. to monitor and review products/services from time to time;
9. to undertake financial/regulatory/management reporting, and create and maintain various risk management models;
10. for conducting audits and for record keeping purposes;
11. for selective offers and promotions.
We also use your Personal Data to fulfil the requirements of applicable laws/regulations and/or court orders/regulatory directives received by us.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.
In this policy, the words “we”, “ours” and/or “us” refer to Papyrus Library & Activity Centre and “you” and/or “your” refer to our customers.
We take various steps and measures to protect the security of your Personal Data from misuse, loss, unauthorised access, modification or disclosure. We have provided multiple levels of security to safeguard your app by Login/Logout option. We also ensure the device binding so that the same login cannot be used on different device without any additional authentication/OTP. Please do not share your login, password and OTP details with anybody.
Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to Ms. Lakshmi Suryanarayanan ("Grievance Officer").
Ms. Lakshmi Suryanarayanan(Grievance Officer)
Papyrus Library and Activity Centre
Email: [email protected]